Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst by Rick Brinkman, ISBN 0071379444
How to Bring Out the Best in People at Their Worst!...Now Totally Revised for a New Generation of Bothersome Behaviors
Since this best-selling book first appeared, the world has changed dramatically.
Technology has spawned a whole new breed of annoyances. From cell-phone chatters to E-mail spammers to voice-mail hogs, life today is filled with even more people you can't stand!
It's the guy in the supermarket line who is talking on his cell phone instead of unloading his cart...
It's the E-mail "buddy" who jams your in-box with annoying jokes, petitions, and other junk mail...
It's the boss who behaves like a bully and a petty tyrant, and has the power to get away with it...
It's the co-worker who promises results, but never delivers when the chips are down...
At best, such people can make life stressful and unpleasant. At worst, they can keep you from achieving important goals. The good news is that you don't have to let them do either! It's fully within your power to bring out the best behavior in people who are at their worst.
Sound impossible? It's not. Just ask the millions who have benefited from Brinkman and Kirschner's proven, innovative approach to dealing with difficult people. From this one-of-a-kind guide, you'll learn: How to identify 10 bothersome behaviors, and deal successfully with each of them! How difficult people think, what they fear, and why they act the way they do. How to use advanced, sophisticated "listening techniques" to unlock the doors to people's minds, hearts, and deepest needs. How to cultivate nine "take-charge" skills that turn conflict into cooperation by reducing the differences between people. How to change the destructivebehavior of the tank...the know-it-all...the grenade...the whiner...
PowerLine Universal AC Adapter 3-12 Volts/600mA
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Shadow Hawk by Andre Norton, ISBN 1883937671
1590 B.C: Rahotep is more than a simple captain of the Nubian Desert Scouts. He is heir to the Nome of the Striking Hawk, which for over a generation has been under the harsh rule of the Hyksos. Accused of a crime he didn't commit and driven out of Nubia by the ascension of his scheming half-brother to the throne of Viceroy, Rahotep flees north to Thebes, accompanied only by a loyal band of Nubian archers. Here he takes refuge in the court of the Pharaoh Sekenenre III, who is determined to free Egypt. Treachery, this time at the hands of murderous and power-hunger priests, throws Rahotep into a cell, deep beneath the Temple of Anubis. He must escape, not only to prove his innocence, but also to join in a mission and battle upon which hang the freedom of Egypt from the rule of the invaders.
Shadow Hawk by Andre Norton, ISBN 1883937671
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The Laboratory Rat by Georg J. Krinke, ISBN 012426400X
This reference series will provide all researchers using laboratory animals with comprehensive practical information on the various species. Each title in the series is devoted to a particular species, and draws together all available data in a "one-stop," easily accessible source. Each has similar format, with sections on the strains available, their husbandry, and special diets. Also included are sections on gross anatomy, endocrinology, and reproduction, followed by more detailed sections on neuroanatomy, vasculature, cell biology, and histology of particular organs and structures, and a section on molecular biology.
High quality illustrations are included throughout and a color plate section is provided. A glossary, list of equipment suppliers, and "Quick Reference Section" are added features. The "Quick Reference Section" brings together all tables from the text, allowing readers to find data swiftly.
The first volume in The Handbook of Experimental Animals Series, The Laboratory...
The Laboratory Rat by Georg J. Krinke, ISBN 012426400X
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Fuel Cell Technology Handbook by Martin G. Hogarth, ISBN 0849308771
Rapid advances in fuel cell system development have left the latest information scattered throughout the literature. The even faster race toward fuel cell commercialization further leaves the objectivity of many Internet articles open to question. Selecting and compiling the most important articles up to its publication, the Fuel Cell Technology Handbook provides one of the first comprehensive treatments of the technical and commercial aspects of high- and low-temperature fuel cells, fuel cell systems and catalysis, and fuel generation. It forms an authoritative basis for understanding fuel cell technology, applications, and commercial realities.
Fuel Cell Technology Handbook by Martin G. Hogarth, ISBN 0849308771
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Distributed Generation: A Nontechnical Guide by Ann Chambers, ISBN 0878147896
As the energy market restructures into a significantly more competitive industry, many energy companies are considering distributed generation (DG) as part of a new customer-focused corporate strategy. Chambers, et al cover the technologies associated with DG including diesel engines, gas-fired internal combustion generator sets, fuel cell systems, micro-turbines, and photovoltaic systems in easy-to-understand language.
Distributed Generation: A Nontechnical Guide by Ann Chambers, ISBN 0878147896
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